Visitor
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1 Message
Refund debit card expired
My refund debit card expired 12/25. Can I get that reissued? Service address was [Edit: Personal Information]
Visitor
•
1 Message
My refund debit card expired 12/25. Can I get that reissued? Service address was [Edit: Personal Information]
XfinityJustinC
Official Employee
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2.1K Messages
1 hour ago
Hello, @user_30pbqb thank you for reaching out over Xfinity Forums. I completely understand wanting to get a new card issued if you weren't able to use the balance on the prepaid card before the expiration.
From experience, I received a couple of prepaid cards years ago and one expired. I went to this website: https://www.xfinityincentivetracker.com/track and used the "send us a message" support option, and a reissued card was sent.
- Have you by chance tried using the incentive tracker support option?
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