Thank you for reaching out to our team here. You’ll receive an email confirming that your friend took advantage of your invitation, including next steps to receive your reward. It may take up to 14 days for your email to arrive. You can visit your Refer-a-Friend dashboard to see the latest status and activity of your referrals.
To confirm @crgma, is this link working for you https://referafriend.xfinity.com/? Have you tried an alternate web browser or clearing cache and cookies?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
After the purchase is completed, both you and your friend will receive an email with details on how to claim your reward. It may take up to 14 days for this email to arrive. After you and your friend meet the eligibility requirements and remain in good standing for 90 days, you’ll receive another email in four to six weeks with your reward. Did you see that first email come through after they signed up?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJohnG
Official Employee
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2.3K Messages
15 days ago
Thank you for reaching out to our team here. You’ll receive an email confirming that your friend took advantage of your invitation, including next steps to receive your reward. It may take up to 14 days for your email to arrive. You can visit your Refer-a-Friend dashboard to see the latest status and activity of your referrals.
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user_q4jrpu
Visitor
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1 Message
1 day ago
Your refer a friend link is broken
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