Visitor
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1 Message
reestablishing my cancelled account
I recently canceled my account because of a move. I found the same package is available at my new address. How do I reestablish my account?
Visitor
•
1 Message
I recently canceled my account because of a move. I found the same package is available at my new address. How do I reestablish my account?
CCDanny
Recognized Contributor
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238 Messages
2 years ago
@user_0eeddb It's great to hear that you found a package that you want at your new home! My great team is here to help you get things connected.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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