Visitor

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1 Message

Monday, April 13th, 2026 1:11 AM

Reduce Bill b/c no CBS

I want my bill reduced since I no longer receive the CBS channel. 

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Official Employee

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136 Messages

13 hours ago

@user_xzrk75 Thank you for reaching out to us here on Forums! 

Programming is subject to change based on our access to provide them and their availability as per our terms of service, and we do make every effort to notify you of such changes via our website at https://www.xfinity.com/programmingchanges.

Xfinity has successfully managed to negotiate thousands of agreements for adding and retaining channels, and as long as the channel owners are willing to provide us with a fair price, terms and conditions for our customers we will continue to do so. 

While we are unable to offer compensation for the loss of individual channels due to expiring contract agreements with their owners, we can provide you with the option of reviewing available programming packages that may help to lower you bill if you would like. 

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