Visitor

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1 Message

10/14/2026 6:02 PM

Redemption watch discount, unused code

I redeemed 300.00 watch savings but didn’t use code yet. Can’t figure out how to find code so I can use.

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Official Employee

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3.7K Messages

6 hours ago

Sorry for the confusion in the watch redemption @user_soly2y. Did you already get a confirmation email with next steps? Be sure to check your spam folder as well. Members are required to redeem the offer before going through the Xfinity Mobile (XM) buy flow to purchase the watch. Must enter offer code in all caps during XM checkout to receive the discount. One code per member account/household; max two transactions per code. This means members can transact twice with the promo code for watches, and they can get multiple watches per transaction (up to the line limit on their account). Awesome right! 

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