Visitor
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7 Messages
Redeem Peacock
I am a platinum user and when trying to redeem Peacock through manage subscriptions, I states that it's unavailable for my plan. How do I redeem Peacock through Xfinity.
Visitor
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7 Messages
I am a platinum user and when trying to redeem Peacock through manage subscriptions, I states that it's unavailable for my plan. How do I redeem Peacock through Xfinity.
XfinityJosephA
Official Employee
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2.1K Messages
8 days ago
Hello, @user_3f68ba have you tried activating Peacock using the direct link? xfinity.com/activate-peacock
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XfinitySara
Official Employee
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2.3K Messages
9 hours ago
Thank you, again, @user_3f68ba. We appreciate the opportunity to help, and I'm so glad we were able to escalate this on your behalf, having our backend team add what they needed to within our billing system for your Peacock Premium to become eligible for redemption! It's great to hear things are working now, and I hope you have a lovely rest of your week :) As mentioned via direct message, please feel free to create a new post should anything else come up, and our Digital Care Team will always be here to support you the best we can!
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