Redeem Peacock

Same for me! That is not going to work. It'll say:

We're sorry, your account isn't eligible for this Peacock offer

That's because your own article points to a different workflow for Platinum/Diamons users:
https://www.xfinity.com/support/articles/peacock-premium-offers

@XfinityJosephA​ 

Yes! As user_x11bt5 stated I get the message that my account isn't eligible.

Have you previously had access to Peacock previously, but are now not able to log in? 

I have had Peacock previously but not through Xfinity 

I would suggest when you do sign up for your account through Xfinity that you use an email that you have never used. Do you have access to a second email account?

Hello @Rebam0125 thank you for reaching out on our community forum. I would like to take a look at the account to help you get this fixed. 

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