Redeem free Wifi Extender Pod still not working

Hello,

I received an email from Xfinity saying that the previous email they sent had a bad link but now that is fixed. However, when clicking on the link and going through the initial couple of questions, I get this (pasted below)

Sorry, this line of business is not currently available due to a temporary error. Please try again shortly.

Responses

XfinityEmilyB

Official Employee

•

2.1K Messages

28 days ago

inconnu Thank you for posting on our community forum so we can help you redeem your offer for one of our awesome Wifi Extender Pods :). I'm sorry that the link wasn't working for you.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution.

0

Customer Service

DebraAH

Redeem free Wifi Extender Pod still not working

Sorry, this line of business is not currently available due to a temporary error. Please try again shortly.

XfinityEmilyB

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