user_swwi5f Thanks for your submission, and the opportunity to help with your Xfinity Rewards concerns. Is this the online website you're using to redeem the rewards? Xfinity Rewards Program.
user_swwi5f Thank you for sharing the link. It looks like I may need to take a closer look into this for you. Can you please send a Direct Message with your name, and service address?
Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_swwi5f We appreciate you taking the time to work with our team. I have received your DM, and look forward to working with you today!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
Official Employee
•
2.3K Messages
2 months ago
7
0
user_rq5rpd
Visitor
•
2 Messages
21 days ago
I’d like that code for Perplexity also. Diamond member… hope you can help
0
0
user_0jr8nm
Visitor
•
3 Messages
15 days ago
Me too. I've been looking for the Perplexity reward as well.
0
0