ssokum's profile

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Tuesday, April 21st, 2026 2:54 AM

Red light on my Xfinity Gateway MXB1 wall-mounted modem

I noticed that my wall-mounted (Xfinity Gateway MXB1) modem has a red light (vs. the usual yellow light).  But, as far as I can tell both my internet & TV are working.  I live in a senior community that now (since Feb 2026) receive both of these services as a bundle.  What does the red light signify?  How can I get the "normal" light back on?  The username for my account is VV12-D.

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3 hours ago

Have you tried rebooting your modem to remove the red light on your modem?

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