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BRuetsch
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Visitor

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1 Message

09/15/2026 12:27 AM

Reckless XFinity Driver

My name is [Edited: sensitive information] from [Edited: sensitive information], and a Xfinity driver sped to nearly 40 MPH around my car in a neighborhood while I was backing out. License plate was [Edited: sensitive information].

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1 hour ago

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XfinitySeth

Official Employee

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1.6K Messages

1 hour ago

Hello! I appreciate you coming to our community to provide feedback on Xfinity vehicle driving through a neighborhood. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we'd be happy to collect any additional information or feedback you have to ensure the experience is properly reported.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

 

You can see how to send us a direct message here,

How to: Direct messaging within the forum | Xfinity Community Forum

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