Reckless Driver

Hello, thank you for the diligent response. Yes it’s around 6:30 am that this truck is on the road daily. Today on top of making an illegal left turn, driver tailgated a truck for about a good 20 miles. Swaying side to side intimidating the poor person all the way through. I would hate to see an accident but it seems inevitable with this xfinity driver on the road.

@user_npqdmw you're welcome! I appreciate the follow-up with the time frame confirmation, and the additional details. That is really helpful to have as much information as possible, and again thank you for bringing this to our attention before an accident occurs. 

I would like to gather some more information if possible. Could you please send our team a direct message with your full name and full address?

To send a direct message: 

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "Start new conversation" (pencil and paper) icon

• In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window, please add your full name and address

• Press Enter to send it

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

Hello, why is this information necessary? 

@user_npqdmw that is a great question. I should have provided some additional information, with my last reply. This would only be necessary if you wanted to provide some additional contact information. 

If you're not wanting to provide that I completely understand, and again appreciate you letting me know about the driving concern. 

Okay, yeah I think the report with the truck number should be enough for you guys to investigate. Thank you for listening to my concerns.