Good afternoon! Thank you for reaching out to us here on Xfinity Forums regarding your transfer of service. You’ve reached the right place, and I’ll be happy to assist you!
To protect your personal information and allow us to review the account-specific details, we’ll continue the conversation through Direct Message.
Could you please send our team a direct message with your full name and full address?
To send a direct message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "Start new conversation" (pencil and paper) icon • In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window, please add your full name and address • Press Enter to send it
XfinityTonya
Official Employee
•
21 Messages
29 minutes ago
Good afternoon! Thank you for reaching out to us here on Xfinity Forums regarding your transfer of service. You’ve reached the right place, and I’ll be happy to assist you!
To protect your personal information and allow us to review the account-specific details, we’ll continue the conversation through Direct Message.
Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation" (pencil and paper) icon
• In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
How to: Direct messaging within the forum | Xfinity Community Forum
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