Visitor

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2 Messages

Monday, February 9th, 2026 4:27 AM

Recent Live Chat

It is an understatement to say that the Xfinity agent, Satish, performed exceptionally during our interaction. The agent was courteous, highly supportive, and dedicated ample time to ensure my satisfaction before concluding our chat. I can unequivocally state that this was the most outstanding customer service experience I have encountered in my 34 years. This individual should serve as a team leader or as an exemplary model for customer service within the company.

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Official Employee

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2.4K Messages

3 hours ago

 

LadyRedd74, Thank you for reaching out to provide this awesome feedback. It's always great to hear we are doing a good job, and these are my favorite posts to get. I appreciate you taking the time to create this post and give Satish the credit they deserved. I was able to find the notes from your interaction, and I'll make sure we formally pass this up through the proper channels :)

 

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