Regular Visitor
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10 Messages
RECENT EMAIL ISSUES STARTING 1/12/24..................................
Email access was down for a time, when working again, 1) ALL EMAILS RECEIVED ARE GOING DIRECTLY TO MY SPAM FOLDER & 2) AN INORDINANT AMOUNT OF SPAM EMAILS ARE FLOWING THRU MY ACCOUNT!!!!
Still continuing, what's causing this issue................PLEASE HELP!!!!!!
XfinityKassie
Official Employee
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1.7K Messages
1 year ago
@jrwcape Good morning! Thank you for taking the time to reach out to our Community Forums Team, and bring your email concern to our attention. I would be happy to assist you in getting the issue resolved. Before we get started, can you please share any troubleshooting steps you have already tried? This way we don't repeat the same steps, and it will help narrow where we should begin.
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jrwcape
Regular Visitor
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10 Messages
1 year ago
Thanks for reaching out regarding this issue! Where this started shortly after the email system went down, I felt that xfinity would correct this issue in time, but I was wrong. So, researched this, but couldn't find a correction!
At this point, I'm just moving all spam to current inbox.............Any help would be greatly appreciated............Thanks, Jim
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