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Friday, February 7th, 2025 1:08 AM

Receiving a message asking to update my Xfinity account from a woman with an aol.com account. What's this?

The message says in order to continue to access my Mailbox after Feb 7 I need to confirm and accept the terms of service.  

Is this a scam?

Official Employee

 • 

2.1K Messages

3 months ago

 

user_x6u43n

Thank you for reaching out and bringing this to our attention. We wouldn't send you an email from AOL, so I would not engage and report as spam. You can also report it to our Customer Security Assurance Team online and view a list of reports from other customers here: https://internetsecurity.xfinity.com/help/alerts.

 

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