Visitor
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3 Messages
Received two modems during trade-in
I initiated a trade-in of my outdated modem earlier this week; the new modem (XB6-T) arrived a few days ago, which I have set up currently. Today, another new modem (XB7-T) appeared on my doorstep. '
Which modem am I supposed to use, and how can I return the extra?
XfinityShawn
Official Employee
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2.1K Messages
14 hours ago
@user_m3uvgl I see we are currently helping you via DM on this. We will reply over there moving forward.
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