Visitor
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7 Messages
Received email : Reminder Concerning the Comcast Equipment, Reference [Edited]
Hello,
I cancelled Xfinity internet service around two month ago and confirmed i don't have any equipment to return at that time. However, I am starting to receive email from Comcast that i have a equipment to return. Could you check to see if I have a equipment to return? I feel like it is scam.
[Image Removed: "Personal Information"]
XfinityAmira
Official Employee
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4.5K Messages
6 hours ago
Hi user_nomc03! Thanks for visiting our Xfinity forum. Although you're no longer a customer with us, we very much appreciate the time you were. My team is here to help and would be more than happy to assist you with addressing this equipment concern. I see you have already sent us a Direct Message. Please note for next time that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so.
This is just a heads-up for future reference, but I look forward to further assisting you via the direct message you sent.
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