Customer40's profile

New Poster

 • 

1 Message

Mon, Aug 3, 2020 5:00 PM

Received Cancellation Request Email When I Never Submitted A Request

I received an email today from online.communications@alerts.comcast.net stating my cancellation request is being processing effective today.  I never submitted a request to cancel my service.  I work in a critical servce and absolutely require internet connectivity to work remotely.  I have called customer service and have been waiting on a call back with none so far.  Please cancel this disconnection request immediately. 

 

Responses

No Responses!

New to the Community?

Start Here