ben345's profile

Contributor

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89 Messages

Tuesday, November 14th, 2023 10:17 PM

Received a text for Planned Outage in my neighborhood.

Hi, I received a text from xfinity today that was hard for me to read.  It had my home address and said on the 15th there may be outages as Xfinity does something concerning wi fi.

Dies anyone know anything about this. A planned outage?   I am in Mass. 

Accepted Solution

Official Employee

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389 Messages

4 months ago

@ben345 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

Contributor

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89 Messages

Ok, I will, Thanks……

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