6 Messages
Received a package from Xfinity addressed to my home but with someone else's name on it
Hello,
On June 8th 2024 someone created a new Xfinity account and mistakenly put my address on it, which triggered the termination of service at my address. I was able to resolve this issue at the nearest Xfinity store -- that account was deleted and cancellation of service reversed. However today (June 12th 2024) I received a package from Xfinity that is meant for the person who created the erroneous account. I obviously don't need this package, it was sent to me by mistake and the mistake was not mine. If you'd like this package back I'm open to scheduling a pick up time, please advice the best way to arrange that. Thanks!
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