Receipts: We need to have them on all paid transactions and they need to appear searchable with the

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@Doomque wrote:
Comcast, I don’t understand why you can put bills in my accounts but not receipts showing payments. My company pays for my internet right now and requires a receipt showing payment for expense purposes. We can’t even get a PDF email receipt when we make payments so that I can submit it for expenses without going into the store. I shouldn’t have to go to the store and wait in line to get a receipt for payment. That’s a normal thing that every company provides except you. There is no problem getting a bill that shows how much I owe but I can’t get a receipt when I pay. This needs to be automatic. I pay, then emailed a receipt. Also historic receipts should be in the same section as the Bills so that I can go back and retrieve them when I need to. This isn’t hard.

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Are you paying online?

Hi there, Doomque. Good morning! We appreciate your feedback and we're sorry for the frustration you're running into. We do have an option to send a payment confirmation email when a payment is made, would this not suffice in your case? If not, we can work with you to see what other options we have or what else can be done.

I have been complaining to them about this for years.  As usual, Comcast does not give a[Edited: "Language"].  I have to explain to the folks on the phone what a detailed receipt from a professional company is and that Comcast refuses to provide one.  There is never an answer.