Visitor
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1 Message
REceipt of e-mail
I received an e-mail from xfinity indiaction, changes at the end of the mont and if i wanted to continue receiveing e-mail click the URL, I did but felt unclomfortale so I closed and deleted the e-mail.
Is xfinity updating their e-mai or is this a SCAM??
XfinityJohnG
Official Employee
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2.8K Messages
11 months ago
Thank you for reaching out here @user_e6juvd. If you received that notification from Xfinity it is legitimate. I will be happy to look at that from here if you could send me a direct message with the full name and complete address for your service.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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