Real person

This is the worst system I have multiple issues and I need to talk to real person because none of them are on the automated system!!!!

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XfinityJosephA

Official Employee

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1.4K Messages

2 months ago

Hello, @user_3ie1eh how are you? Our aim will always be to help our customers in as many ways as possible. If you can post more details about the concerns you need help with our team can help you here on forums.

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user_6axm98

1 Message

I want to change how to pay my bill and I need to talk to an actual person

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19 days ago

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XfinityBillie

Official Employee

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2.8K Messages

@user_6axm98 Thank you for taking the time to reach out to us here on our Xfinity Forums. Our team is always happy to help you in the right direction for how to change your payment method, we aren't able to update that ourselves though on this platform. This link will provide the steps to changing the payment method. Can you tell me what other concerns you had?

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19 days ago

0

Customer Service

user_3ie1eh

Real person

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