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dragonrtn
1st Topic

4 Messages

Saturday, November 30th, 2024 10:42 PM

Reactivate Email

My email has been deactivated because of not logging in but i recently discovered an account i have elsewhere that uses this email address and i cant login. is there any way to reactivate my comcast email?

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25 days ago

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XfinityThomasA

Official Employee

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1.9K Messages

26 days ago

 

dragonrtn - Thank you for commenting and joining the Xfinity Forums Community! What is the error you're receiving when trying to log in?

 

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dragonrtn

4 Messages

i don't get an error message i get sent to a site that tells me to sign in and when i click the sign in button it takes me back to the same website telling me to sign in

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25 days ago

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XfinityThomasA

Official Employee

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1.9K Messages

 

dragonrtn - Oh no! Have you tried clearing cache and cookies on your device, and/or trying from another device?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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25 days ago

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dragonrtn

4 Messages

yes its happened on every device Ive tried the problem is that when i try to see my email i notice it say that "If you haven’t signed in to your Comcast.net email for 2+ years, your account will soon be closed." which i think is what happened since i haven't accessed the account in a while is there any way around this?

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25 days ago

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XfinitySheila

Official Employee

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878 Messages

Gotcha, has it been 2years from the last time you logged in? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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25 days ago

0

dragonrtn

4 Messages

probably its been a while

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25 days ago

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