aDSFLSFDAMADS's profile

Regular Visitor

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1 Message

Thu, Dec 17, 2020 4:00 PM

Re: Unlimited Data Plan Temporarily Unavailable

I am having this issue too, but I can't DM the employee that answered. The link isn't available in their profile. 

Responses

Again

Expert

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25.8K Messages

6 m ago

@aDSFLSFDAMADS 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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2.5K Messages

6 m ago

Hi there, aDSFLSFDAMADS. This is certainly something we can assist with! It did look like ComcastMichael was able to help you out with this already though, is that correct? Please confirm whenever you get a chance, we want to make sure you've been taken care of and are all set. Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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