mkowalski9's profile

Regular Visitor

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3 Messages

Wed, Dec 2, 2020 10:00 AM

Re: Unlimited Data Plan Signup Temporarily Unavailable

Don't mean to tail off your thread. but in the same boat. Cant even post a new thread here. Most importantly we are need of unlimited aswell. 

 

Responses

Again

Expert

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25.8K Messages

6 m ago

@mkowalski9 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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2.5K Messages

6 m ago

Hi, mkowalski9. Thanks for posting here for support! You came to the right place for help. I can assist you with adding Unlimited Data. To get started, go ahead and send me a PM with your first and last name. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

Regular Visitor

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3 Messages

6 m ago

It wasn't exactly a question. Just highlighting a problem seeking solution. Q:Has the solution been resolved?  A:Not at this time. 

Again

Expert

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25.8K Messages

6 m ago


@mkowalski9 wrote:

It wasn't exactly a question. Just highlighting a problem seeking solution. Q:Has the solution been resolved?  A:Not at this time. 


Did you send a PM to @ComcastMorgan as she requested?  It's the only way you're going to be able to get Unlimited Data.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

 • 

3 Messages

6 m ago

I have sent that person a message. I have not received anything back at this point. 

Official Employee

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2.5K Messages

6 m ago

Hi, mkowalski9. I went ahead and replied to your PM. Feel free to get back to me at your convenience. If you're having trouble adding unlimited data, that's what I'm here to help you do. Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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