Visitor

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1 Message

Monday, June 22nd, 2026 10:21 PM

Re: trying to get help

Help with deleting my old pre-paid internet account to get the new now Xfinity. 

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Expert

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118.6K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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356 Messages

4 hours ago

@user_rsl38r, thanks for taking the time to post on our Xfinity Community Forums page. All support for pre-paid and NOW services is done digitally through the NOW Support Portal and the Xfinity Assistant.

 

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