Support
Offers
Sign in
Visitor
•
1 Message
Monday, June 22nd, 2026 10:21 PM
Help with deleting my old pre-paid internet account to get the new now Xfinity.
Like
Comment
Follow
Responses
Expert
118.6K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
356 Messages
1 hour ago
@user_rsl38r, thanks for taking the time to post on our Xfinity Community Forums page. All support for pre-paid and NOW services is done digitally through the NOW Support Portal and the Xfinity Assistant.
EG
Expert
•
118.6K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAbel
Official Employee
•
356 Messages
1 hour ago
@user_rsl38r, thanks for taking the time to post on our Xfinity Community Forums page. All support for pre-paid and NOW services is done digitally through the NOW Support Portal and the Xfinity Assistant.
0
0