Jason35's profile

New Poster


2 Messages

Thu, Sep 3, 2020 11:00 AM

Re: There is an orange cable in my yard

I've tried for 2 months to get comcast or their contractor out to bury the cable and still not luck.  Why is Xfinity so inept?



Official Employee


6.6K Messages

7 m ago

Hello Jason35. Thank you for visiting and posting on our Forum. I can assist with submitting a ticket to our local Drop Bury team, so they can coordinate getting your cable line buried. I have received your private message and responded. Let's continue our conversation via private messaging. Thank you.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here