Foxo661's profile

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1 Message

Mon, Feb 22, 2021 5:00 PM

Re: Tap install (need help ASAP)

I have same issue!! Are xfinity technicians unable to install the tap for internet service?



Official Employee


2.3K Messages

2 m ago

Hello @Foxo661, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate your interest in becoming a customer with us and we would love to become your service provider. We would be more than happy to further assist you and see what options we have around getting a tap installed for internet service. To better assist, can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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