Hey there, @user_vea1cb! We saw your comments on another user's post, and I went ahead and converted one of those comments into your own post, under your username. That way we can properly and swiftly address your particular account and gift card concerns. Please send our team a direct message to continue (instructions below).
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
XfinitySara
Official Employee
•
2.4K Messages
3 hours ago
Hey there, @user_vea1cb! We saw your comments on another user's post, and I went ahead and converted one of those comments into your own post, under your username. That way we can properly and swiftly address your particular account and gift card concerns. Please send our team a direct message to continue (instructions below).
To send a direct message:
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
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