New Poster
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1 Message
Re: New home- need help from Construction Team to establish service
I am having the same issue. I've tried for 2 weeks to get Comcast to connect my newly constructed home but have been continually ignored. I've asked for expedited service but this has not worked. I am being left no choice but to cancel my service and pursue another provider if this isn't fixed IMMEDIATELY.
Responses
XfinityMorgan
Official Employee
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2.7K Messages
1 y ago
Hi there, saml5. Thanks for posting! So sorry to hear you're having trouble getting information on your serviceability/new connstuction request. These types of situations typically take quite a bit of time to get worked through, but I can definitely step in and see if I can help. We understand you're eager to start service! Go ahead and send me a PM with your first and last name, so we can continue from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thanks. 🙂
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