Visitor
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1 Message
RE: need tech to install new gateway
@XfinityThomasC I have been following these steps to install my new Comcast gateway modem and it keeps getting stuck on the step where it says 'lost connection's. It's after i plug the modem in and wait 5 mins for the white light which it does come on. The outlets works because we keep plugging back in our old Comcast modem and it will work. What should we do?
XfinityAmira
Official Employee
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4.3K Messages
9 days ago
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