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Monday, February 3rd, 2025 5:03 PM

RE: How can I contact a live agent from Xfinity?

I dont want ot renew Peacock when free period ends in August.  Please out that info in my account [Edited: "All Caps"]

This post was created from this comment on different post

Official Employee

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1.4K Messages

3 months ago

@user_x3w7uf Thanks for bringing your account changes to our attention. I We can only make changes 30 days in advance to your account. I recommend reaching out at the last day in June or the beginning of July so that we can place the order, and the changes would take effect before the next billing cycle. Please let us know if you have any questions. 

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