New Poster
•
1 Message
Re: DANGEROUS COMCAST WIRE SITUATION AT MY HOUSE
I am having the exact same problem. Comcast wire is so low that I can grab it. It runs across my street and the Garbage trucks didn't do pickups today for my street (a dead-end), because they could not pass.
I called PG&E yesterday to confirm it wasn't their wire. They got here in 15 minutes.
I called Comcast at the same time and they noted a ticket with the words "Dangerous Wire Condition", yet nobody has contacted me in over 36 hours to say they are coming. (ticket# 051985644)
Can someone please come here urgently? If a car or truck snags this wire, it's going to rip down my roof mast and take the live electrical wire with it!
Thanks
Again
Expert
•
31.9K Messages
5 years ago
@FixMyWiFi
0
0
CCMorgan
Gold Problem Solver
•
3.3K Messages
5 years ago
Hi, FixMyWiFi. Good afternoon! We take these requests seriously and I definitely want to take a look at the current status of the request you have opened and follow it through to completion. To get started, please send me a PM with your first and last name. I will take a look and we will go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thank you!
0
0
user_RobertB
Contributor
•
350 Messages
5 years ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
0
0
Jtabatha62
New Poster
•
1 Message
4 years ago
0
0