Normandypembrok's profile

New Poster


3 Messages

Mon, Dec 7, 2020 1:00 PM

Re: Damaged Comcast equipment box located on the Street in my neighborhood.

I have the same exact issue in my community. An Xfinity equipment box at the entrance of my community has sunk into the ground on one side, causing it to stick up in the air on the other side. It’s a safety hazard and we’ve been trying to get it repaired for almost a year with no resolution.



Official Employee


2.3K Messages

6 m ago

Hello @Normandypembrok, thanks for reaching out on our Forums page about this damaged pedestal box. We appreciate you bringing this to our attention and I am sorry to hear that it has not been taken care of for quite some time. My Team would be more than happy to further look into this and get someone out as soon as possible to take care of this. Can you please send me a Private Message including your first and last name as it appears on the account?



To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

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