Visitor

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2 Messages

Wednesday, March 11th, 2026 2:54 PM

RE: customer service

How do I reverse something that was marked as spam so I can get the emailos

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Visitor

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2 Messages

11 days ago

How can reverse spam so I can receive e-mail/

Official Employee

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4.7K Messages

11 days ago

Hi user_8fyvuw! Thanks for visiting our Xfinity Forum regarding this email/spam concern. We appreciate you being a customer with us, and please know my team is always here to support you with your service needs. 

To reverse an email marked as spam in Xfinity Email, follow these steps:
Open the **Spam** folder from the left navigation pane.
Check the box next to the message(s) that you want to mark as not spam.
Click the **Not Spam** button at the top of the page.

Alternatively, you can right-click on the email in the **Spam** folder and select **Not Spam**. This will move the email back to your inbox.

 

Please note that emails in the **Spam** folder are deleted automatically after seven days.

(edited)

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