Hey there, @user_s0n2ro - I saw your comment with similar concerns about cancelling NOW Internet, and I'd love to see what our team can do to help! We converted your comment into its own post in order to properly address your particular account concerns, so please send our team a direct message to continue if you'd like some assistance :) We have limited access to NOW accounts, but can always find whatever information we can to help!
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
XfinitySara
Official Employee
•
2.6K Messages
2 hours ago
Hey there, @user_s0n2ro - I saw your comment with similar concerns about cancelling NOW Internet, and I'd love to see what our team can do to help! We converted your comment into its own post in order to properly address your particular account concerns, so please send our team a direct message to continue if you'd like some assistance :) We have limited access to NOW accounts, but can always find whatever information we can to help!
To send a direct message:
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
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