U

Visitor

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1 Message

Friday, May 16th, 2025 1:37 PM

Razor 2024

We are still waiting for the determination regarding My Wife's phone this debacle has been going on almost 2 weeks.

Official Employee

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2K Messages

2 days ago

 

user_1sonhj Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to check on this for you and see what is going on. Please send a Driect Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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