Raising a Low hanging Main line running by my property

I have a line that is running along the side of my lot ( Ridge Road ) that I want to have buried. This line was brought to your attention by me 2 years ago. At that time the line was supposed to be raised do to it haging low.

The line was never raised properly and was just hung on a tree branch to raise it up.

I am currently having a home build on this property that is at [Edited: "Personal Information"]. This line is in jeopardy of being broken do to the construction which runs along Ridge Road.

Can you Please tell me who I can contact to have this line buried? My builder is working with Nipsco to have the single power line buried also, due to the need to remove a pole.

Responses

XfinityGabriel

Official Employee

•

1.9K Messages

9 days ago

zbuzz1959, Hi there! Thanks for taking the time to reach out. I understand that you have a line that runs along the side of your lot that you want to be buried. You've come to the right place. I regret the inconvenience that was caused by the line never being raised properly. You are connected with the right team of experts. Over social media, we are a dedicated team that specializes in resolving low-hanging cable concerns such as this. To get started, you may now send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

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zbuzz1959

Raising a Low hanging Main line running by my property

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