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Thursday, April 10th, 2025 10:20 PM

Raised my bill

My number [EDIT: removed personal information]

how come you raised my bill $60 month without letting me know?

Official Employee

 • 

1.7K Messages

10 days ago

Thank you for meeting us here in our community about your bill, @user_pdpgxk. You've reached the right team for assistance, and we'll be happy to assist with your billing. We can continue if you send us a Direct Message with your full name and address. 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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