Visitor
•
2 Messages
Radio Interference from Xfinity media line pole - Address is [Edited]
Hello sir,
My name is [Edited: "Personal Information"], my power line is receiving over 100 rating radio interference leading into my house. I had a certified electrician come look at my house and the RFI is coming from the power pole. Can you please send an engineer to fix the problem and let me know the date and time of the technician arrival? I'm getting magnetic RFI from the pole leading into my house coming from the power pole leading to my house. AT&T just checked their line on the pole today and the magnetic RFI reading isnt coming from their lines. Im addition, the wires on the pole is less than 3 feet apart which isnt code. My contact number is [Edited: "Personal Information"], can you please call me once you recieve this message? The interence is coming into my electrical devices and signals are create harmful electromagnetic rays. If no response is made I will have to contact FCC to fix the problem, sir/ma'am.
Very Respectfully,
[Edited: "Personal Information"]
XfinityDilary
Official Employee
•
2.3K Messages
16 hours ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0