Hi,

So I've voluntarily taken X-Fi Complete for the unlimited data offered by the package and am currently using my own router and modem. I received an email today stating the below:

Activate an Xfinity Gateway tokeep your xFi Complete service

 Call 1-800-xfinity to order an Xfinity Gateway – at no additional cost.

 

An Xfinity Gateway is included as part of your xFi Complete service; however, our records indicate that you do not have an active Xfinity Gateway on your account.To keep xFi Complete, including unlimited data, you must activate an Xfinity Gateway before June 6, 2023, per the terms and conditions of the plan. Check out our FAQ page for more information.

To order an Xfinity Gateway at no additional cost, call 1-800-xfinity.Once you receive your gateway, activate it with the Xfinity appby following the on-screen instructions.

If you choose not to activate an Xfinity Gateway by June 6, 2023, we will remove xFi Complete from your account and you will be subject to the 1.2 TB data threshold that is included with your internet plan.If xFi Complete is removed from your account and you wish to add unlimited data without an Xfinity Gateway, we’re offering our unlimited data option at $25/mo for 12 months. Call 1-800-xfinity by June 6, 2023, to take advantage of this offer.