3 Messages
Questions regarding internet plans
I am shopping Xfinity internet plans and deciding between the 75mbps and 400mbps plan. Right now both plans have new customer promottions. If now I choose the 75mbps plan but after a few months I want to upgrade to 400mbps plan, will I still get the new customer promotion price for the 400mpbs plan?
Thanks
Accepted Solution
XfinityEricB
Official Employee
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2.2K Messages
2 years ago
Hello @user_4b0f90, and thank you for reaching out with your great question. You would have the option to upgrade later on, and there is a good chance a promotion for the upgrade will be available. The promotion you take at that time though will be based upon what is available at that time, and it may not be the same as the one you see at this time. It may be more or around the same depending on what is available at that time. Hope this information helps!
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EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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