Visitor
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1 Message
Questions on Moving Services
Hello! I will be moving to a new apartment soon but also would like to keep my service at my old apartment before I move out. I have 2 questions:
1. Can I keep internet services active at both addresses?
2. Can I have my new equipment rental sent to my current address rather than having it sent to my new address?
CCTimothyA
Problem Solver
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785 Messages
2 years ago
@user_615d26 Thank you for reaching out. You sure can set up service at your new home and keep the servie active at your current location. Could you please send our team a direct message with your full name and full address? Our team can most definitely take care of you.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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