2 Messages
Question Regarding Pending Order
Hello. I made changes to my plan five days ago, but I'm still being told that "There's a pending order on your account." Can I get some help with this?
2 Messages
Hello. I made changes to my plan five days ago, but I'm still being told that "There's a pending order on your account." Can I get some help with this?
XfinityThomasA
Official Employee
•
2.3K Messages
12 days ago
Yes, our team can help! user_4948l2 - Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
1
0