1 Message
Question for burying new lines
I'm currently having issues trying to connect with an agent to discuss what I can do about my current situation about burying lines within the property I am renting.
1 Message
I'm currently having issues trying to connect with an agent to discuss what I can do about my current situation about burying lines within the property I am renting.
Accepted Solution
XfinityJoe
Official Employee
•
548 Messages
15 days ago
Good morning, we would be happy to look into this with you @user_cuk79h Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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