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user_00n1j2
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Tuesday, April 29th, 2025 4:46 AM

Question - DOCSIS 4.0 Rollout

Hopefully a tech can have some insight. 

Two chat agents couldn't help me at all. All they did was try to sell me stuff. I get it though. 

Is it possible to see if zip code 97080 is planned to rollout DOCSIS 4.0 Symmetrical plans any time soon?

Thank you in advance. 

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20 days ago

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EG

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110.6K Messages

30 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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user_00n1j2

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Thank you so much! 🙏

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30 days ago

XfinityDena

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@user_00n1j2 Thank you for reaching out. We do not have dates for when specific upgrades are happening in specific areas. Once any new speed is available in your area you normally would get an email about this enhancement, or you can always check the packages available for your account. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account.  You can also set up the services directly from the website.

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30 days ago

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EG

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@user_00n1j2​ 

Quite welcome !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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30 days ago

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user_00n1j2

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20 days ago

Ok. Thank you. Have a wonderful day. 

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XfinityBenjaminM

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user_00n1j2 If you still require assistance or have any questions, please let us know. Have a great day! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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20 days ago

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