jb606's profile

Regular Visitor


3 Messages

Fri, Nov 6, 2020 3:00 PM

Question About Moving Service but Would like to Overlap Addresses

I'm looking to move to a new address soon but there will be a few weeks when I'll need service at both the new and old address.  Is this something that can be done?  I know I'd need to pay for the time both addresses were connected.





Official Employee


2.3K Messages

6 m ago

Hello @jb606, thanks for reaching out to us about this on our Forums page. We appreciate you keeping our services and transferring them to your new address. Overlapping for a few weeks most likely would not be possible. We would love to further assist you with this and see what options we do have. Can you please send me a Private Message including your first and last name as it appears on the account?


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here